Refund/Cancellation Policy.

# Cancellation and Refund Policy

Introduction

At Podtube Media Private Limited ("we", "our", "us"), we strive to provide exceptional services and experiences for our clients. This Cancellation and Refund Policy outlines the terms and conditions under which you may cancel your booking and request a refund. By booking our services, you agree to the terms set forth in this policy.

Cancellation Policy

Client-Initiated Cancellations

Cancellation Timeframes

- *Cancellations made more than 72 hours before the scheduled booking:* You will receive a full refund of any payments made.

- *Cancellations made between 24 and 72 hours before the scheduled booking:* You will receive a 50% refund of any payments made.

- *Cancellations made less than 24 hours before the scheduled booking:* No refund will be issued.

Cancellation Process

To cancel your booking, please contact us as soon as possible via:

- Email: studioreservations@podtubemedia.com

- Phone: = +91-913628798

Please provide your booking reference number and the reason for cancellation in your request.

Studio-Initiated Cancellations

We reserve the right to cancel your booking at any time due to unforeseen circumstances, including but not limited to:

- Technical issues

- Safety concerns

- Scheduling conflicts

In the event that we need to cancel your booking, we will notify you as soon as possible and provide you with a full refund or offer to reschedule your booking at a mutually convenient time.

Refund Policy

Eligibility for Refunds

Refunds will be processed based on the cancellation timeframes outlined above. Refunds will be issued to the original method of payment used at the time of booking.

Non-Refundable Fees

Certain fees may be non-refundable, including but not limited to:

- Processing fees

- Service fees

- Any third-party charges

Refund Process

Once your cancellation request has been received and processed, we will initiate the refund within 7 business days. Please note that it may take additional time for the refund to be reflected in your account, depending on your bank or payment provider.

Rescheduling Policy

If you need to reschedule your booking, please contact us at least 24 hours before your scheduled session. We will do our best to accommodate your request based on availability. Rescheduling requests made less than 24 hours before the scheduled booking may be subject to a rescheduling fee.

Contact Us

If you have any questions or need further assistance regarding our Cancellation and Refund Policy, please contact us:

- By email: studioreservations@podtubemedia.com

- By phone: +91-913628798

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Thank you for choosing Podtube Media Private Limited. We appreciate your understanding and cooperation in adhering to our Cancellation and Refund Policy.